Brooklyn, NY · Data & Client Operations

Patricia Ladyzhensky

I keep data clean, clients happy, and platforms running. Most recently a Customer Success Associate at Datazoic, where I onboarded sell-side firms, demoed to trading desks, and wrote the SQL that found out why something broke before anyone panicked. Now looking for my next role: a team where I can build client and data operations from the ground up.

01 · Projects

Things I built

Client Operations · Web App

onboarding tracker

The tool I wanted while onboarding clients: an implementation tracker that follows every account from kickoff to go-live. Health isn't a status someone remembers to update — it's computed live from six risk rules (missed go-lives, stale blockers, overdue milestones), so the dashboard answers one question: who needs a call today? Pipeline board, blockers, meetings, a team calendar. Go ahead and break things; the demo puts itself back every hour.

Python · FastAPI PostgreSQL Risk-rules engine Docker · CI
  • 9table PostgreSQL schema
  • 6configurable risk rules
  • 64automated tests
AI · Web App

Stan's Pitch

An AI stand-up comedian whose entire job is pitching me for operations roles. Paste in a job posting URL and Stan analyzes the fit — he's contractually obligated to say nice things, but they happen to be true. A portfolio piece that interviews on my behalf.

LLM integration Job-posting analysis Custom domain
stanpitch.xyz (opens in a new tab)
Productivity · Web App

focus · flow

A soft-pastel daily planner that treats wellbeing as data. Tasks, goals with milestones, a life-wheel snapshot, and a daily check-in that tracks mood, energy, sleep, and cycle phase — because good insights start with honest inputs.

Task & goal tracking Daily check-ins Data visualization
live demo: focus flow (opens in a new tab)
02 · Experience

The ledger

03/2026 — 08/2026
New York, NY
✓ validated

Datazoic

Customer Success Associate

  • Onboarded new clients end-to-end through UAT & Prod testing, feature configuration, and validation
  • Demoed the Prism platform to 20+ senior stakeholders and sales traders; led trainings with 50+ panel participants
  • Wrote SQL against internal databases to diagnose API-integration and configuration issues
  • Liaised with corporate access teams, research & sales traders, and directors at sell-side firms on features, feedback, and use cases
  • Authored patch and feature release notes; tracked implementation workflows across Redmine and JIRA
SQLJIRARedmineUAT
01/2024 — 03/2026
New York, NY
✓ validated

Chronograph

Data Operations Analyst II

  • Oversaw data operations for ~1,200 funds across ~200 general partners, keeping financial reporting accurate and consistent
  • Managed end-to-end implementation of a 20+ fund client portfolio with biweekly client meetings and deliverable tracking
  • Found and fixed data-quality issues with SQL through ReTool, improving dataset cleanliness and reporting accuracy
  • Authored SOP documentation in Notion; trained new analysts and screened first-round hiring interviews via Greenhouse
  • Collaborated with product, engineering, and ops to improve analyst-facing tools and workflows
SQLReToolNotionGreenhouse
09/2022 — 12/2023
Brooklyn, NY
✓ validated

Ocean Eyes Optical

Sales Associate

  • Sold ~150 designer frames and led staff as the central liaison for policy, training, and technical questions
  • Implemented RevolutionEHR and ran Salesforce for patient intake, prescriptions, and orders — then trained everyone on both
  • Managed budget sheets on an accrual basis in Excel and built lab & manufacturer relationships that earned discounts and priority
SalesforceRevolutionEHRExcel
06/2020 — 06/2022
New York, NY
✓ validated

Research Foundation of CUNY

Research Associate

  • First author on a published 20-page honors thesis; qualitative coding, SPSS analysis, and publication-ready tables
  • Ran ANOVA and correlation tests in SPSS; cleaned and transformed raw survey data in Excel for analysis
SPSSExcelResearch
03 · Skills

The toolkit

Data & Analysis

SQL · PostgreSQLPythonR SPSSTableau Excel · Pivot Tables · VLOOKUP

Platforms & Tooling

SalesforceJIRARedmine Git · GitHubDocker GreenhouseRevolutionEHR LabelStudioJumpserver

Languages

English · fluent Russian · fluent
04 · Education

On paper

Hunter College

B.A. Psychology, with Honors · 2018 — 2022

Published first-author honors thesis in quantitative research.

Certificates

Continuing education

Fundamentals of Alternative Investments Certificate Program  ·  Google Data Analytics